Legal notice

Legal Notice

Pursuant to Italian Legislative Decree No. 70/2003 and Legislative Decree No. 206/2005 (Consumer Code), the following information is provided regarding this ecommerce website.

Website Owner

RELIEVUM
Owner: Raw Media film des Senoner Tobias
Registered office: Via Sacun 112, 39046 Ortisei (BZ), Italy
Email: ordini.relievum@gmail.com
VAT Number / Tax Code: IT

Scope of Activity

This website is dedicated to the online sale of handmade items and artisanal products created and/or selected by the seller.

The essential characteristics of the products are described within the relevant product pages.

Prices and Availability

All prices displayed on the website are expressed in Euro (€) and include VAT where applicable.

The seller reserves the right to modify prices, product descriptions, or product availability at any time and without prior notice.

Any obvious errors in prices or descriptions may be corrected even after the order has been received.

Intellectual Property

All content available on this website, including images, photographs, logos, texts, graphics, and designs, is the property of the owner or used with authorization and is protected under applicable copyright and intellectual property laws.

Any reproduction, distribution, or use, even partial, without the prior written consent of the owner is strictly prohibited.

Limitation of Liability

The seller shall not be held liable for any delays or service disruptions caused by force majeure events, internet network failures, courier issues, or circumstances beyond the seller’s direct control.

Product images are provided for illustrative purposes only. As the products are handmade, slight variations compared to the published photographs may occur and represent a distinctive characteristic of artisanal craftsmanship.

Privacy and Data Processing

Customers’ personal data is processed in compliance with applicable data protection legislation pursuant to Regulation (EU) 2016/679 (GDPR).

For further information, please refer to the dedicated Privacy Policy.

Applicable Law

These terms and conditions are governed by Italian law.

Any disputes shall fall under the jurisdiction provided for by the applicable consumer protection legislation.

Returns and Refunds

The configured product is made to order and customized according to the specifications requested by the customer through the online configurator.
Pursuant to Article 59 of Legislative Decree 206/2005 (Italian Consumer Code), the right of withdrawal does not apply to customized or made-to-measure products.
By confirming the order, the customer acknowledges having read and accepted the Terms and Conditions of Sale.